Cisco Systems network router 2.5 Manual

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84 Pages English

Cisco Systems network router 2.5
Chapter 1 FAQs and Troubleshooting
Firmware FAQs and Troubleshooting
1-30
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
Symptom When downloading firmware from Cisco.com, an error message about
cryptography permissions appears.
Possible Cause The first time you attempt to download firmware, the WLSE
displays this message:
Error while selecting or displaying image
details. Please log into cisco.com and make sure your username has
acknowledged cryptography permissions for downloading IOS images
.
Recommended Action Log into Cisco.com and acknowledge the cryptography
permissions. After you have acknowledged these permissions, you can
import IOS images to the WLSE.
Symptom When downloading firmware from Cisco.com, an error message about
connectivity failure appears.
Possible Cause DNS is not configured on the WLSE.
Recommended Action Configure DNS on the WLSE and make sure the WLSE
can resolve the cisco.com domain name. For information about configuring
DNS, see the User Guide for the CiscoWorks Wireless LAN Solution Engine,
Release 2.5 or the Installation and Configuration Guide for the CiscoWorks
Wireless LAN Solution Engine, Release 2.5.
Symptom Firmware and configuration jobs fail because the Telnet/SSH
credentials are not valid.
Possible Cause The credentials entered on the WLSE do not exactly match the
data entered in Devices > Discovery > Device Credentials > Telnet/SSH
User/Password.
Recommended Action Make sure that the Telnet/SSH credentials data entered
on the WLSE show the correct device login response. Match the device login
sequence with the credential fields as follows.
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